Terms of Service

Welcome to Pluvella. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use this website and make purchases.

2. Products

We make every effort to accurately display our products, including colors, descriptions, and images.

However, actual product colors may vary depending on your device, monitor settings, and lighting conditions. We cannot guarantee that your screen will accurately display every product color.

Because our products are made to order, slight variations in print placement, color, or manufacturing may occur and are not considered defects.

3. Pricing

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to change product prices at any time without prior notice.

In the event of a pricing error, we reserve the right to cancel or refuse any order placed at the incorrect price.

4. Orders

After placing an order, you will receive an order confirmation email.

Receiving an order confirmation does not guarantee acceptance of your order.

We reserve the right to refuse, limit, or cancel any order for reasons including but not limited to:

  • Suspected fraud

  • Payment issues

  • Product availability

  • Errors in pricing or product information

  • Violation of these Terms

5. Order Changes & Cancellations

Orders may only be changed or cancelled while they remain in "New" status.

Once an order has entered fulfillment, it cannot be modified or cancelled.

Please refer to our Shipping Policy and Refund Policy for additional information.

6. Shipping

Shipping estimates are provided for convenience only and are not guaranteed.

Delivery delays caused by shipping carriers, weather, public holidays, or other circumstances beyond our control do not entitle customers to compensation or refunds.

Additional information is available in our Shipping Policy.

7. Returns & Refunds

Because our products are made to order, we do not accept returns or exchanges for change of mind, incorrect sizes, or buyer's remorse.

Refunds or replacements are only available for damaged, defective, incorrect, or eligible lost orders as outlined in our Refund Policy.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Graphics

  • Designs

  • Text

  • Website content

is the property of Pluvella or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

9. Prohibited Use

You agree not to:

  • Use our website for unlawful purposes.

  • Attempt to interfere with the operation or security of the website.

  • Copy, scrape, or reproduce website content without permission.

  • Use our products or website in violation of any applicable law.

10. Disclaimer

Our products and website are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Pluvella disclaims all warranties, whether express or implied, including warranties of merchantability and fitness for a particular purpose.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Pluvella shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

Our total liability for any claim relating to an order shall not exceed the amount paid for that order.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Any changes will become effective immediately upon being posted on this page.

Your continued use of our website following any changes constitutes your acceptance of the revised Terms.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Pluvella

Email: pluvella1@gmail.com